Like perception management and public relations, influence and manipulation are interchangeable concepts but have distinguishable differences. Understanding these differences is vital for building healthy relationships and avoiding situations where another exploits one person or group.
I have argued before that the tools of these two concepts are the same and that only the outcomes matter. I expand on this idea in this article.

What is Influence?
Influence is the ability to affect or persuade someone without force or coercion. It involves using effective communication, listening skills, and rapport-building to convince others to take action or adopt a belief.
Influence is a natural part of human interaction and serves positive purposes, such as promoting cooperation, resolving conflicts, and achieving common goals. Examples of influence include teaching, mentoring, coaching, and counselling.
What is Manipulation?
Conversely, manipulation involves using tactics such as deception, coercion, and emotional exploitation to control or exploit others for personal gain. It consists of the use of power, influence, and persuasion to manipulate others into doing something that benefits the manipulator, even if it is not in the best interests of the other person or group.
Manipulation can take many forms, including emotional manipulation, gaslighting, guilt-tripping, and playing mind games. The manipulator often uses subtle tactics to undermine the other person’s confidence, self-esteem, and autonomy.
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The Difference between Influence and Manipulation
The main difference between influence and manipulation is the intention behind the behaviour. Influence intends to persuade others to take a particular action or adopt a specific belief, while manipulation aims to control or exploit others for personal gain.
Influence works on trust, respect, and mutual benefit. It involves building rapport and engaging in effective communication to achieve common goals. Manipulation, on the other hand, is based on deception, exploitation, and coercion. It involves using power and influence to control others for personal gain, even if it is not in their best interests.
Influence is often a positive and ethical way of promoting change or achieving goals. In contrast, manipulation is a harmful and unethical way of achieving the same ends.
Conclusion
Influence and manipulation are two related concepts that have distinct differences. Influence involves using effective communication, listening skills, and rapport-building to persuade others to take action or adopt a belief. Manipulation, on the other hand, involves using deception, coercion, and emotional exploitation to control or exploit others for personal gain.
Again, Understanding the differences between influence and manipulation is essential for building healthy relationships and avoiding situations where another exploits one person or group.
— Peyton J. Dracco